Do you already have the technical skills to apply long, curved eyelash extensions that perfectly frame your eyes? For those who seek your services to be fully satisfied with the end result, it's important to give them the right advice too. We want you to do this to the best of your ability, which is why we've prepared some tips for you in the following lines! Here's how you can do it!
Build a relationship based on trust and open communication
Whether you're just starting out or already experienced, a few tips for dealing with clients in your salon will definitely help. The most important thing to bear in mind is to build a quality relationship based on open communication and trust. Make sure that the area where you work provides a relaxing and welcoming atmosphere, where the person who calls on you feels comfortable and can easily express her wishes.
Start the session with a friendly and open conversation to discover what the lady or young lady wants from her future look. Ask her if she prefers a natural or dramatic look, if she's preparing for a special event or wants more of an everyday look.
Then carefully assess her natural lashes so you can recommend the right extensions. Observe their length, thickness and curl and determine if there are areas that need more volume. Don't forget to take the client's lifestyle into account. Ask if she is an active person and if she has any allergies or sensitivities to certain products. All this information will help you make a personalised recommendation!
Present her with several eyelash extension options
Once you've established your client's preferences, you can start presenting her with different eyelash extension options. To give her the best possible overview, discuss different lengths, thicknesses, volumes and colours. You can first talk about classic eyelash extensions, which include a single strand that is applied to each natural lash. They detail that these are ideal for a natural look and their application is usually quick.
Also talk about volume eyelash extensions, which include several strands joined into a single stalk and applied to each natural lash. She explains how they provide a dramatic look, but also mentions that they have a longer application time. Show the client various options, from 2D to 5D, 7D and more. Also tell her what the main types of curves are, from J and L, to C or D, and discuss the different effects they offer. Don't forget to mention that you can also apply coloured extensions to create a vibrant look!
Offer personalised advice, depending on each client's physiognomy
Once you've reviewed the main options in general, it's time to offer personalised advice. Discuss the role of physiognomy in the application of eyelash extensions, then explain in detail what solutions you are suggesting to your client. Start by carefully observing the shape of the face, eyes and natural lashes. Discuss how an oval face will look great with most extensions, while a round face can be balanced with longer extensions in the outer corner. If the client has deep-set eyes, explain how you can highlight her eyes with voluminous extensions.
Depending on her preferred look and physiognomy, you can make different recommendations on the length, curl, colour or density of eyelash extensions. The important thing is to explain to the client why a particular option is more suitable for her, and what the recommended option entails in terms of care or cost. It can also be helpful to show the client photos of different types of eyelash extensions to help her get inspired and better understand all the details. Encourage her to ask questions, if she has any, and patiently answer any questions. Once everything is clear, you can start the application process.
At the end of the session, ask for feedback and offer tips for caring for the extensions
After you've finished applying your eyelash extensions, it's important to ask for honest feedback from the client. Ask her if she is comfortable with the extensions and if the look meets her expectations. Give her the opportunity to correct any details she is not happy with so that the result is satisfactory.
Don't forget to offer detailed advice on caring for false eyelashes. Explain how to clean eyelash extensions gently, using special oil-free products. Advise her to avoid rubbing her eyes and discuss scheduling regular touch-up sessions to maintain a flawless look. This will show care and professionalism!
If you follow our advice carefully, each client will feel listened to and understood, and you will be able to offer looks that truly meet each person's needs! Choose to advise your clients patiently, use professional products from Barhat and enjoy great results every time! That's how you'll gain loyal clients who will happily recommend your services!
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